Blanco Customer Service - fabulous!
Well, this is my lucky day on the phone! While ordering my towel warmer from HD (see previous post), mentioned that I needed parts replaced on my Blancos Rados faucet that I had bought from HD 4 1/2 years ago. Was told to contact Blanco directly. I did, and though couldn't get through on phone # I was given, got instant response from Blanco America via email. Left phone message on phone # I found on my warranty. Was phoned back within 10 -20 minutes, and new pull-down Head and hose are being shipped tomorrow morning! Even though hose is only covered for 2 years on warranty!
Now, I am wishing I could buy Blanco faucets for the bathrooms!
I am so pleased! Thank you Blanco!