unglazed area on bottom of toilet

kookoo2December 13, 2010

Our fairly new Caroma dual-flush toilet has an area on the bottom of the bowl (under water) that didn't get glazed. It's right in the center, at the bottom, about 2 inches or so in diameter. Naturally, it is already stained from normal toilet use. Is this normal? Is it a warranty-covered defect? The cleaning instructions warn not to use bleach, and brushing does not clean it, so not sure how to even get it to look good regularly!

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Contact the manufacturer- Caroma products are covered by a 2 year warranty. Read the full warranty document. Please note: Caroma does not provide warranty coverage for products purchased over the Internet. If you need assistance for Internet purchases, please contact the company where you bought the product.

    Bookmark   December 14, 2010 at 6:16PM
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