Any experience with Southbeach Pools in The Woodlands, TX

ktm250sxApril 16, 2014

We recently interviewed 6 pool companies, all seemed to have an excellent reputation. Haven't heard back from two of them and it's been two weeks. Why a business owner would waste their time and my time is pathetic but not surprising. We really enjoyed everyone that came over and all seemed professional and I haven't really heard anything negative about any of them.

Pool size will be around 38-40 feet in length, 22-24 in width, rectangular shape, LED colored lighting, fire/water bowls, spa, pebblesheen or the wet edge technologies depending on the builder, fire pit.

We have narrowed it down to two companies so far. Anyone have first hand experience with Southbeach Pools in The Woodlands, TX? We love his design, uses all Jandy equipment, seems to be priced fairly. He has also responded to our emails and questions in a timely manner. We have built one pool before in 2003. We didn't use the cheapest but went with what we thought was fair and a reputable company and was very happy with the pool. Southbeach just built a neighbors pool and last time I checked they were happy with them bu they had not finished the job. I'm going to check back with them today or tomorrow if possible. Just looking for some feedback before we make the final decision. We may get one or two more quotes since we haven't heard from two of the six interviewed.

This post was edited by ktm250sx on Wed, Apr 16, 14 at 9:16

Thank you for reporting this comment. Undo

Many pool builders are taking longer to get back to their customers in part because we are all swamped with business right now. If they have a design department, they may be backed up on getting designs and pricing out. If they know you are interviewing more than about 3 other builders, they feel (as I do) that the customer just wants the PBs to get into a pricing battle. It is a waste of everyone's time, in my opinion, to get that many people involved.

    Bookmark   May 10, 2014 at 2:06PM
Thank you for reporting this comment. Undo

Of course you think it's a waste of time, as a pool builder your are considering the odds. It's my money and I have plenty of time and don't believe in paying some outrageous price so a pool builder can make huge profits off of me. I guess the pool builders need to start asking how many bids one is getting prior to setting up an appointment. That will go over well but then again there are plenty of fools that like to waste money. It just makes some people feel better to spend an extra $20,00 for the same exact pool. Funny thing is every single pool builder told me they were the best. Fact is it's all sub contracted out and anyone can be a pool builder, no experience or license required. It's not that difficult to build a pool and the important parts of a pool are done by a few companies in Houston. I'm hardly cheap also, far from it, I just choose to spend my money wisely. I decided not to go with Southbeach though I really like the owner and have nothing negative to say about his company at all. Times are great right now for pool builders but that won't last forever. Poor customer service now will affect them later as always. One simple email would suffice if not interested as I could care less if someone takes my $80,000-$90,000 or not as pool builders are a dime a dozen.

By the way, just because one tells a pool builder they are only getting 2-3 estimates doesn't make it so. There are only so many pool diggers and gunite companies and they all work for lots of pool builders. It's not like the so called "pool builder" is building one single portion of the pool. Being "busy" means giving lots of estimates and designs and playing the odds.

Also, referring to your comment about getting the pool builders in a "bidding war", I never once mentioned the price of any of the other builders quotes. That would be pure ignorance on my part and I'm not that stupid. Obviously if I told them what the others were bidding some would come in a thousand or so less when maybe they would have been much less. Of course it could go the other way also. Personally, any homeowner who gets only 2-3 quotes is not very intelligent. I got several quotes for price comparison obviously, but also for design comparison. I had one bid for $97,000 which was the worst design and smallest pool by far. Actually, it was a complete joke to me but evidently there are people dumb enough to pay this much for much less of a pool.

This post was edited by ktm250sx on Sun, May 11, 14 at 11:24

    Bookmark   May 10, 2014 at 3:23PM
Thank you for reporting this comment. Undo

Wow that's a heck of a rant. Here's mine. When you go into Best Buy and pay $6,000.00 for a flat screen T.V. I bet you don't think twice about the fact it only cost Samsung $400.0 to produce that flat screen. You happily pay the money and walk out the front door. If that's what the market is, of course any business owner will get what they think they can get. I'm sure the company you work for does the exact same thing and that's how they can afford to pay you what they do so you can afford such a wonderful back yard.

I think womanowned's point was that by getting 6-7 bids its information overload and it's a huge waste of time for a builder to play those odds. The problem in this industry is we give away designs for free. Our time is just as vauable as yours. Would you go in and work for your boss for 6 hours for free? If we actually charged for our designs we would be happy to bid against 12 people.

I'm one of those builders that is usually $12,000.00 to $18,000.00 above other builders. I'm higher because I build my pools and Hardscape to the most stringent standard and codes so it cost me that much more in labor and materials. If a builder is that much more higher than the next guy down maybe take a closer look at what he is giving you to see if he is in fact giving you a better product. I agree with you in the fact that in a lot of areas the same subs work for all the same builders. My subs also work for other builders but they do things 180 degrees different for me than they do for everyone else. Also check to see if everyone including their subs carry liability insurance and workers comp. That can make a huge difference. I have to bid against companies that don't or underreport payroll and that alone can be a $5,000.00 difference in cost on a average pool/landscape job.

My point is that the guy that charges the most is not always just a greedy contractor. He/she may do things the right way and it just cost them more to do it. Delve into everyone's bid a little deeper to see what they are giving you. A pool is just a pool right? They are all the same. They are not. Most builders will go down to the lowest common denominator. They guy that charges more might just be doing it right.

    Bookmark   May 11, 2014 at 1:47PM
Thank you for reporting this comment. Undo


This post was edited by ktm250sx on Mon, May 12, 14 at 7:51

    Bookmark   May 11, 2014 at 2:24PM
Sign Up to comment
More Discussions
salt or chlorine? pebble or plaster?
We have finally decided to build a pool, and have had...
Pool heater shutting off after 90 degrees F.
Hello! I have a pentair minimax 200M for my pool spa/combo....
Automatic Pool Covers for Inground Swimming Pool
We are looking to purchase an automatic pool cover....
Almost there, infinity edge
Waiting on plaster and landscaping. Almost there......
Need new pool filter help
I don' t mind spending the money for a good pool pump...
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™