My water softener is not working?
Our 2 year old house on a well has a 70,000 grain softener from a local company. It was working AFIK, as I periodically added salt, usually 2 bags at a time, and the water tasted salty. It never used as much salt as a friend who has a much smaller softener on well water. I use KCL, and we drink distilled. Our raw water test showed 37.9 grains of hardness, only .11 iron.
A few months ago I dumped in 4 bags of salt at once, thought I wouldn't have to check for a long time. Later I noticed the water level in the brine tank was high, and it seems to be using very little salt. We now have some staining on our glasses. So, I sent off a water analysis on treated water. Guess what? 34.3 grains hardness, K 23.6 vs K 26.3 prior. So now I assume my softener isn't working. I assume the hardness should be zero with a properly working softener, right?
So now what? Did I do something when I dumped in 4 bags of salt? Is there anything I can do to check? Or should I just call out the local dealer?