Time for a New Plumber?
I wanted to get some feedback on plumbing work that I just had done and see if what I was charged seems fair. I feel like our long trusted plumber really gouged us, but before I over react I wanted to get some additional opinions.
We've been using the same plumber for the last ten years, and though he is not the least expensive, I've always trusted him not to charge us for unnecessary work. We live in a suburb of LA and prices here are a bit higher than in other parts of the country. I made the mistake of not getting an estimate because I've always been happy with his work and trusted his prices were fair. However, this past week I feel like he took advantage of that trust.
Our kitchen sink was draining slow and it would fill up when we ran the dishwasher. A sink in a nearby bathroom also would fill up from the dishwasher.
Our plumber spent a total of 3 1/2 hours on our plumbing issues which included the following:
- Snake the kitchen drain (he had to disassemble the pipes under the sink and do some repairs when he put it back together. There was corrosion on the drain pipe going into the wall and he had to do some work on the nipple. He also replaced several of the pipes which kept leaking when he reassembled the plumbing. This took him several hours.
- Our $150 Price Pfister faucet was dripping which I asked him to look at
- He snaked our the laundry clean out which took 20-30 minutes.
Based on what we've paid for past work I was expecting to pay between $300-$500. His bill was for $1200! I asked him for a break down of the work and below is the breakdown.
- $338 to clear the kitchen drain
- $161 to repair the drain nipple
- $350 to repair and reassemble the plumbing under the sink
- $215 to fix the drip on the faucet. He replaced the ceramic valve stems with brass ones
- $170 to snake the garage drain
When I started questioning him about the charges, I felt like he became defensive. When I pointed out he charged me more to fix the faucet than I paid for it, he justified the repair costs by saying he used quality parts and asked if I'd purchased the faucet at Home Depot suggesting that it was cheap.
I'm pretty certain I was drastically overcharged for the work. Even if I take a generous deduction for parts, he basically charged around $300 per hour. Before I start looking for a new plumber, I wanted to make sure that I'm not over looking something that would justify such I high repair bill.
Thank you in advance for your replies.