American Standard, awesome service :)
Just want to share a positive experience. Got my bathroom remodeled several months ago. Contractor picked out the toilet for me as I trusted his judgement, and I was pleased with it. A few months later it developed a spot in the bottom. A spot that I could not get out. No amount or type of cleaning product or scrubber worked. Turned out to be a flaw in the porcelain finish. I figured I would just have to live with it sadly. But it's getting worse, the spot is bigger and darker. So I emailed American Standard to ask, what can I do? They asked for a photo, and asked me some questions.
THEY ARE GOING TO SEND ME A NEW BOWL!