Are there really differences between brands of water treatment?

ellessebeeAugust 5, 2013

We are getting proposals for water treatment equipment. The water has been tested several times over the past 2 years. We are finally getting serious about doing this as we have installed a new Buderus boiler and hot water heater, all new plumbing and fixtures and want to protect it. The water has tested slightly acid and hard. The numbers come back different each time but we've been told this is to be expected. There is some iron and a lot of sediment but no bacteria. We have gotten proposals for several different brands of equipment from different providers. They include Kinetico, Aqua Pure, Royal Soft, Powerline and Evolve. I can't tell if there really are differences between the brands or does it just come down to accurately sizing and good warranty and service. I'd appreciate any advice on how to evaluate one brand against another. Thanks.

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All ion exchange softeners operate according to the same laws of physics and the same chemistry. So do all acid neutralizers.

That said, there are features that make one brand more desirable than another as long as the quality, efficiency, and service are equal. So, a Kinetico is light years better than a softener from any big box store but so is an industry standard softener from a local independent water treatment professional.

Get a water test from a certified independent lab. A certified independent lab has no agenda and won't be trying to sell you water treatment equipment. This is a MUST DO because without it everything is a guess. A quickie water test from Sears or a water softener company won't be as accurate (and possibly not as competent) as from a certified independent lab.

The most important consideration is correctly sizing the necessary equipment based on the water conditions, water usage and SFR of the plumbing and setting up the softener for efficient operation. Sadly many softener sales people do not get it right.

You want an ON DEMAND softener and not a timer based system.

You want quality materials and components preferably made in the US cause we do it right. Our parts and components aren't the cheapest but generally higher quality and better quality control..

Warranty is important so you want as long as possible for BOTH labor and parts. A few years down the road you don't want a warranty repair where you get a free $.10 o-ring but they charge you $200 for labor.

You want a dealer who stocks parts at their location and has a quick response for service calls.

Ask your neighbors if they have any water treatment experience. They might tell you who's good or who to avoid

This post was edited by justalurker on Tue, Aug 6, 13 at 9:40

    Bookmark   August 5, 2013 at 1:00AM
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