Cold water is soft but hot water is hard?

rjrobertsonJune 19, 2013

We have well water and do have a water softener. Recently we had to have a new water heater installed but now we have soft cold water and our hot water has that rotten egg smell while the cold water does not. I had filled up the softener with salt right after the new water heater was installed so I figured that the problem would go away in time once the tank emptied and refilled a few times but the problem still exists after two months. Any suggestions would be appreciated. Thank you.

Thank you for reporting this comment. Undo
justalurker

If both hot and cold were softened before the WH was replaced then the softener is installed correctly so we can rule that out.

Replacing a WH should only require disconnecting the cold water in line and the hot water water out line, the T&P drain line, and gas line or electric. Nothing else should have been touched.

It is not unheard of for someone to reverse the hot and cold at the WH and create a problem that wasn't there before.

Who installed the WH?

    Bookmark   June 19, 2013 at 10:51AM
Thank you for reporting this comment. Undo
kirkhall

This would be backward from recommended. Generally, if you leave one unsoftened, it would be the cold as hard and the hot as soft...(so as not to mess with your drinking water).

did the lines get reversed somehow?

    Bookmark   June 20, 2013 at 10:40PM
Thank you for reporting this comment. Undo
kirkhall

Also, hot water dissolves things more easily than cold. What could be in your lines or other systems that could be dissolving that mineral?

OR, what is growing in your hot water tank (what is its temp) that is releasing sulfur compounds?

    Bookmark   June 20, 2013 at 10:42PM
Sign Up to comment
More Discussions
Terminox ISM for iron/manganese removal
Hi, I have had a water softener with other assorted...
merlin2552
Salt-free water conditioning
Hi all, Considering installing a water softener in...
tucker_troy
Fleck 9100 SXT Programming/Settings
I am finally installing my new Fleck 9100 SXT!!! Thanks...
rss1978
how to turn off dual water handle on kitchen valves
I need to turn off water to kitchen sink. We have...
akaelsie
Help, water filter?
I recently bought a rural home, and have yet to move...
dmnwlkr
Sponsored Products
Serena & Lily Fillmore Bed With Nailheads
Serena & Lily
Apollo Multi-Function Chair MFT9450
$244.00 | LexMod
Thermostatic Shower System, Rose & Ceiling Arm, Handset & Body Sprays
Hudson Reed
Marshmallow Peachy Crib Sheet
$17.99 | zulily
'Light House' 18-inch Braided Basket
Overstock.com
Lizzy Country Blue Small Pillow
$38.00 | Bellacor
Furniture of America Halifax Champion Fabric Loveseat - Beige - IDF-5022-LV
Hayneedle
Calhoun Leather Chair - Brighton Lemon Grass Yellow
Joybird Furniture
© 2015 Houzz Inc. Houzz® The new way to design your home™