Question for Hansgrohe Talis faucet owners

kgolbyMarch 31, 2013

I absolutely love my new Talis S faucet. It's so pretty & ease of use is a delight compared to my former kitchen faucet. Only issue I have is how loose the neck is. I barely touch it and it moves, sometimes too much. Is this how your faucet is? Is there a way to tighten it up? My kitchen isn't completed so I can get the workers to tighten it up if that's the case. Thanks!

Thank you for reporting this comment. Undo
nycbluedevil

I had the Talis S in my last kitchen. It was definitely pretty but I had the same problem. We could never fix it completely. I would have my super tighten it but it would loosen up again after a while. Maybe your workers can do better.

    Bookmark   March 31, 2013 at 7:30PM
Thank you for reporting this comment. Undo
kgolby

Ok, that's good to know, nycbluedevil. I'll see about getting the neck tightened. At least it's good to know it was installed properly.

    Bookmark   April 1, 2013 at 9:38AM
Thank you for reporting this comment. Undo
breezygirl

I have two Talis S High Arc faucets. Neither have been loose as you describe. Is this what you have?

    Bookmark   April 1, 2013 at 10:35AM
Thank you for reporting this comment. Undo
kgolby

Breezygirl,

This is the Talis faucet I have. I asked the plumber when he got here this morning & he said that itshow loose it's suppose to be. I'm ok with it knowing this is the design. I would prefer it to be a tad tighter but I can get used to it. I've never had such a nice faucet before so I wasn't sure if this was normal or not.

    Bookmark   April 1, 2013 at 11:02AM
Thank you for reporting this comment. Undo
wi-sailorgirl

I ordered the Talis S faucet and the first one I got was exactly as you've described. I've been trying to send it back (long story that involves a credit card dispute, but I digress). Anyway, when I called Hansgrohe about it and talked to their technical service department they told me this was a known issue. They said if it was already installed they could send me a part that would fix it. If it wasn't installed I could send it back as defective.

So, given that, I'd suggest giving Hangrohe a call and have them send you that part.

    Bookmark   April 1, 2013 at 11:49AM
Thank you for reporting this comment. Undo
kgolby

Thank you so much for that bit of info, wi-sailorgirl. I'll give Hansgrohe a call.

    Bookmark   April 1, 2013 at 5:13PM
Sign Up to comment
More Discussions
Anyone used solid surface backsplash with granite countertops?
I am considering doing full backsplash in Corian (or...
Carol Vesier
Need floorplan advice/help
Hello everyone! Looking for floorplan advice on our...
K L
Horizontal flip-up cabinets, hard to use?
Has anyone ever discussed the advantages/disadvantages...
jujusmama
Bungalow galley kitchen layout
Hello GW'ers! I'm new to the forum and have been so...
motok1w
Granite Countertop seam question
I have a new construction house on contract. The granite...
sega_102
Sponsored Products
AICO Furniture - Chateau Beauvais Curio - 75505-39
Great Furniture Deal
IRONMAN Waterproof Exercise Equipment Mat - 6950
$69.00 | Hayneedle
Henri De Rivel Rivella Close Contact Saddle Multicolor - 2010-R01P16
Hayneedle
Leland Acrylic Freestanding Air Tub
Signature Hardware
Homeware Stone Accent Pillows - Set of 2 - HWP011-18-105STN
$79.00 | Hayneedle
AICO Furniture - Cortina Wood Trim Camelback Sofa - 65815-ANGLD-28
Great Furniture Deal
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™