Toilet -- how crooked is too crooked?

attofaradJune 21, 2013

Got a Kohler Santa Rosa 1-piece delivered yesterday. Set it in place
dry, and notice that it looks crooked. It isn't the floor. Sure enough, the bowl is just under 1/4" higher on one side than the other. The tank top is nearly level, so warped more in the middle than overall.

What would the expected production tolerance be for such warp?

Thank you for reporting this comment. Undo
attofarad

I spoke to Kohler, and they say that their spec is 1/4" slope across the bowl.

    Bookmark   June 21, 2013 at 1:23PM
Thank you for reporting this comment. Undo
SnidelyWhiplash

Isn't it your tolerance that's more important than the manufacturing tolerance?

I've mentioned before that the big box stores and some internet sites often sell seconds, did you buy this from one of them?

The supply houses most often are selling the first quality stuff. Whatever the source, I'd return it and let them know why.

    Bookmark   June 21, 2013 at 3:24PM
Thank you for reporting this comment. Undo
attofarad

Toilet purchased from faucetdirect.com = build.com

    Bookmark   June 21, 2013 at 8:37PM
Thank you for reporting this comment. Undo
SnidelyWhiplash

Call Fergusons, ask what they think about it.

    Bookmark   June 21, 2013 at 11:58PM
Thank you for reporting this comment. Undo
mike_kaiser_gw

I've purchased "seconds" and reconditioned stuff over the years and in most cases it has been clearly labeled as such. I have an Electrolux vacuum with a "R" melted into the plastic on the bottom of the housing. Back in the days of true "outlet" stores clothing tags would be cut in half or have holes punched in them. Today I think Danner (the boot company) punches holes in the tongue of their boots to signify a second.

I find it hard to believe that Kohler could have enough seconds to supply one Home Depot much less the entire chain. Even then, would be gained by trying to pass off second rate merchandise as first quality? Angry customers? A ruined reputation? It makes no sense.

Now I would buy that Home Depot might be willing to accept lesser tolerances in a particular line in exchange for favorable pricing. Let's say the normal standard is 1/4" but Home Depots says lets create a line called the Flush-O-King 3125 where we'll accept 5/16" tolerance if we can pay you $5 less per toilet.

No company could reasonably product two different quality levels under the same product number. How would anyone tell them apart? The noob on the warehouse floor is issued a UV flashlight and looks for hidden writing on the box?

    Bookmark   June 30, 2013 at 11:54PM
Thank you for reporting this comment. Undo
bus_driver

The whole process of slip casting, drying, firing and glazing is too involved for here. Given all the things involved, 1/4" is doing rather well.

    Bookmark   July 1, 2013 at 7:58PM
Thank you for reporting this comment. Undo
SnidelyWhiplash

How does the manufacturer tell what's a second? Easy, that's what the QC inspection is all about.

Mike, this has been the case with plumbing fixtures for a long time. Some models of faucets as an example sold by the national chains, some manufacturers would use internal parts of plastic instead of metal. How to tell which from which - where did you buy it? That's easy enough.

Don't take my word for it, ask the next plumbing contractor you run into. That's how I learned about it, and later found it to be true.

    Bookmark   July 1, 2013 at 10:38PM
Sign Up to comment
More Discussions
Water Softener - Help with Proper System Selection
Hello, I decided to put in a water softener system...
badsha
Under counter water filters…again
I've lurked here for over a year and have learned so...
motherwallace
fleck fusion high flow metered water softener
Our Culligan has died and we aint too heartbroken about...
vossner
Costco Water Ridge Dual Flush -- Need reviews
Any more reviews on the dual flush Water Ridge toilet?...
smudgecat99
New Water Softener problem (Fleck 5000 ProFloSXT)
Hello, I recently moved into a home that uses well...
djt511
Sponsored Products
Sure-Loc Modern Vintage Bronze 4-piece Bathroom Accessory Set
Overstock.com
Simple Lines Single Wall Sconce with Water Glass by Hubbardton Forge
$150.00 | Lumens
KOHLER Escutcheon & Base Plates Rochelle Elongated Closed Front Toilet Seat in
Home Depot
FreshSpa Bidet Toilet Attachment
Overstock.com
Toto | Eco Soirée One-Piece Toilet
$714.00 | YBath
Regent Corner Pedestal Sink
Signature Hardware
Fresca Livello 30" Gray Oak Modern Bathroom Vanity W /Faucet & Medicine Cabinet
DecorPlanet.com
TOTO Prominence Wall Mount Lavatory w/ SanaGloss
Modern Bathroom
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™