Question for Hansgrohe Talis S faucet owners
My Hansgrohe Talis S faucet arrived yesterday. Two things about it were unexpected:
1. The lever on the one I received cannot be mounted in front. It just doesn't line up. Now I didn't specifically look for that in the description, because I just assumed that all Talis S faucets could be mounted that way. Incidentally, I'm not sure that's how we will mount it but part of the reason I got this faucet was to reserve that option because we got a huge sink and I worry that we may have to mount it that way to clear the window behind it.
2. The "arm" of the faucet is incredibly loose. I picked up the faucet out of the box and it was flopping all over the place. There is no resistance at all. Every other faucet I've had is easy to move the arm (I'm not sure what to call the part, but the main part of the faucet), but you have to consciously push it with your hand. Is that normal and something that will tighten up after installation or did I get a defective faucet?
I bought it from homeperfect.com, which had pretty good reviews on here.