scratches in toilet after snake

bicyclegirl1March 23, 2014

I've been posting on the Kitchen & Appliance forums for quite awhile, but this is my 1st post on plumbing. I hope you can help me with my problem.

My toilet stopped up a few days ago & I tried to plunge with no success. Called my plumber to come fix the problem while I was out of town. He came over & apparently snaked it. The inside of my toilet is scratched up pretty badly. There are 2 scratches at the bottom where the tube(?!) goes down. One is about the size of a dime & the other about 1/2 of that. It looks like debris at the bottom of my toilet! Yuk! At 1st I thought it was leaves or debris that I brought in w/ my plunger, which was out in the garage. But, when it wasn't going down, I realized it was scratches. It's a Kohler that matches my sink. It's not a very old toilet & I'm not wanting to replace it. I'm working on my kitchen & a new toilet is not in my budget. Is there something I can do to make these go away? If there's nothing that can be done, should I make him buy me a new one? I like this guy & hate to have a bad experience w/ him, but this is unacceptable. Any feedback is greatly appreciated.

I'll try to take some pics later, but right now I don't have a camera that's working.

Thank you in advance for your help.

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Turn off the water to the toilet and flush it. Then put some comet/bartenders friend or the like on sponge or rag and lightly scrub the offending marks. Porcelain is pretty hard so it probably isn't surface scratched but the metal of a toilet snake will leave surface marks on it.

    Bookmark   March 23, 2014 at 3:45PM
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Ditto azbound....likely surface-only and will come off easily with bartender's friend. Don't use comet...too abrasive, IMHO. Hardware stores also have small abrasive sheets designed for the purpose.

    Bookmark   March 23, 2014 at 3:50PM
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Thanks to both of you! If that's all it is, I'll be thrilled. I have barkeepers friend & comet, but will only use the barkeeper, in hopes this works. I used to have a porcelain sink in the kitchen & I loved it because it was so easy to take care of. I should have known this would work the same way. I will give you a follow up after I try it & let you know the results.

Thank you very much.

    Bookmark   March 23, 2014 at 7:48PM
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Thanks for coming back. Few people do.

I would like to learn results of whatever you do.

    Bookmark   March 23, 2014 at 9:06PM
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It could just be rust from the steel auger. Every time I use my auger I have to put around 1/4 cup of Super Iron Out powder in the bowl and let it soak. Don't close the toilet seat. The odor is strong. If barkeeper friend doesn't work, give this a try.

Here is a link that might be useful: Super Iron Out powder

    Bookmark   March 30, 2014 at 8:31AM
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Thanks breakeroff. I finally got to emptying the water out of the tank & taking the barkeepers friend to it today. It didn't seem to get it all, so I went for the Comet. It pretty much took care of the scratches, for the most part, but I can still see a little of it. However, if you don't know it's there, you'd never see them. I'll keep Super Iron Out powder in mind in case something like this happens again & good ole Comet doesn't do the job!

As usual, fellow GW'ers come to my rescue. So glad to be a part of this community! Thank you again everyone!

    Bookmark   March 30, 2014 at 9:35PM
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