How to use a Culligan water softener

woodysapsuckerMarch 28, 2014

We moved into our current home about 3 years ago. We never used the water softener because of health issues. Now we realize that we need to use something because our appliances are suffering.

We have absolutely no idea how to use the Culligan system - we've never had a water softener but we are handy. Is there any place we could get directions on how to maintain and use this system? I looked on the Culligan website and they just want to put me in touch with a salesperson. We can't afford a new system so would really like to get this one working.

Your help and suggestions would be greatly appreciated.

Thank you for reporting this comment. Undo
justalurker

You need to identify the system and you might find the manual you need here...

http://eculligan.com/service-manuals/manuals.php

The manual will cover basic operation.

A water softener sitting for an extended period of time is a bad thing. Seals can dry out and resin can foul.

For a minimum charge your Culligan dealer might send a tech out to estimate what returning the softener to service would cost. Then you would have that knowledge to start with.

Did you just not pit salt in the brine tank or is the softener bypassed?

    Bookmark   March 28, 2014 at 12:34PM
Thank you for reporting this comment. Undo
woodysapsucker

Thanks justalurker. We did take your advice and had a Culligan service person come out yesterday and take a look. We had a extra tank which wasn't described in any of the manuals so we decided we needed an expert to tell us what was what.

As it turns out, the water softener is fine but the extra tank which is the acid neutralizer isn't. So we are going to continue with our bypass of the softener for now. We just can't cough up the $$$ for a new neutralizer at the moment and Culligan doesn't recommend running the softener without the neutralizer.

Thanks again for taking the time to reply.

    Bookmark   April 4, 2014 at 8:42AM
Thank you for reporting this comment. Undo
justalurker

If there's an acid neutralizer then your water has low pH which can damage plumbing, fixtures, and appliances.

Paying a plumber to repair pinhole leaks one by one and the damage the leaks can cause would be far more expensive than repairing the treatment hardware.

Could be that the neutralizer only needs new media which should not be that expensive.

What did the Culligan tech quote you?

It may be an expense you should consider seriously.

    Bookmark   April 4, 2014 at 10:50AM
Sign Up to comment
More Discussions
Hot water backflowing into cold supply
OK, I'm rephrasing my question, as what I'd asked before...
pjb999
Water softener decision for Austin, Texas city water
I want to better protect my plumbing from wear and...
ivaniphone
Undermount sink edge intrudes on cut-out for faucet
15 years ago my kitchen was totally renovated by a...
Andee
Water Softener - calling justalurker
Hopefully you are still around. I had reached out a...
toddimt
Fleck 9100 SXT Programming/Settings
I am finally installing my new Fleck 9100 SXT!!! Thanks...
rss1978
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™