Frozen pipes ~ possible outside line?
I am posting this to help my friend. We live in NE Indiana where the temps are hovering around 0 +/- ... it is bitter cold. On Fri. my friend did not have water in her house. She opened cabinets, and put a space heater in the kitchen and baths on the pipes. Still no water. Called a plumber who placed something in her outside pipe that was supposed to help it defrost. It ran overnight ... still no water. Yesterday she called the city utility to check the line from the street ... which they did and they said it was open. Today, still no water! Does anyone have any suggestions or advice? Her house is on a slab. She has never had this problem before.