I've found several attractive 100% wool rugs on Rugs USA and at excellent prices. I've been looking for a wool 3x5 entry rug for a reasonable price and finally found a couple that I like. But after doing a search and finding many negative reviews about orders and poor customer service, I'm hesitant to place an order. Although I have to add, customer reviews on the site itself are mostly positive.
So my question is can anyone here who has ordered from them share their experience as far as their order and the quality of the rug.
Thanks - eroz