Help! Ben Moore "regal" paint is not covering my walls!

EvergreenAveOctober 29, 2013

I chose to paint my entire house Benjamin Moore's Simply White in flat finish - (Darryl Carter style!). My painter chose Ben Moore Regal paint grade and is now on the THIRD coat of paint and it's just not covering the walls. He is painting over a combination of previously painted walls and primed dry-wall. Note in the photo the blotchiness of the paint and the demarcation between corner brushwork and roller application. Has anyone ever experienced this before on coat 3?!?

My contractor suggested changing to "aura" grade in matte (as it's not available in flat finish) to try and cover the walls. Here are my two concerns: 1. It's a HUGE upcharge! 2. I'm concerned that the Simply White in "aura" grade "matte" will look different both in color and finish than the Simply White in "regal" "flat" finish and I'll be back at square one again.

After 6 months of renovating my little fixer-upper, I would have thought that the painting at the end would have been the easy part! But we've hit a roadblock. And yes, these are professional painters (so they tell me).

Any advice?

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Lori A. Sawaya

No clue about the Regal sitch - our paint pro's will likely chime in on that one. Questions about whether proper prep was done naturally come to mind.

But. . . Aura a huge upcharge compared to what? One more coat, two more coats requiring more Regal product + labor?

With two coats of Regal already down, might get away with one coat of Aura to finish it off. Again - provided the cause of this problem is NOT prep related.

With regards to your 2.0 concern - I think maybe looking different from the Simply White Regal flat finish will be a good thing - because it's not working as it is.

Aura matte does have more sheen. I'd be surprised if you found it markedly disagreeable in comparison to what the Regal flat is supposed to look like.

At this point, going for one maybe two coats of Aura might be the most economical decision you can make - if nothing else than to get the project over with.

Forgot to mention I'd totally be asking for a major price break on Aura product - if it's the painter's prep, they should help you out on labor costs, if it is indeed the paint, BenM should help you out replacing gallons. Ask for the moon and stars and see what you get.

This post was edited by funcolors on Tue, Oct 29, 13 at 23:37

    Bookmark   October 29, 2013 at 11:35PM
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Christopher Nelson Wallcovering and Painting

what she said, ^^ sounds like a "painter" problem to me

    Bookmark   October 30, 2013 at 5:07AM
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paintguy22

It really depends on the composition of the color Simply White. If it's a creamy white or has some yellow, this could possibly be just a color that doesn't cover very well. Believe me, I have tried this upgrading to Aura a couple times to solve coverage issues and it does not work. If the color is poor covering, it's going to cover poorly with Aura as well if it's a Base 1 color. If it was dark red or something, my opinion would be totally different. Those reds cover great comparing to other brands when you use Aura, but for the poorly covering whites and creamy colors, nope. Generally, flats will always cover better than washable products and Aura Matte is washable, even though it has barely any sheen. Your walls look totally normal for a color that covers poorly. The cut in areas around the perimeter have double the coats because they are brushed in and then hit with the roller. This is why it looks covered pretty well there and the field is still not covered. I would just struggle with the current product you are using and apply more coats until it covers. Backtracking and switching products at this stage will only take more time (and money) at this point.

    Bookmark   October 30, 2013 at 2:40PM
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Christopher Nelson Wallcovering and Painting

After thinking about it and actually experiencing it, I am going to retract my initial response and totally agree with paintguy on this one. Aura in those light pastel colors do not cover all that well and as he said if it were a deep red, it would be a whole different situation.

    Bookmark   October 30, 2013 at 5:29PM
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Lori A. Sawaya

Well, that's depressing. Aura is usually the perfect solution, but then again I don't specify too many white walls. :)

If you could back in time, wondering what would have been the best way to proceed on this one - a tinted primer - choose another color - ???

    Bookmark   October 31, 2013 at 5:01AM
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Christopher Nelson Wallcovering and Painting

2 coats of properly applied( ie, 1/2 in nap ) regal and or aura would have done it( most likely)

    Bookmark   October 31, 2013 at 6:31AM
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paintguy22

Yea I would use a tinted primer. I would also spray if I could. Spraying covers so well compared to brushing and rolling. The problem is it's hard to predict which colors cover horrible until you try them, and once you have applied 3 coats, you are too far in to go back. But yes, as a painter I would say pick another color if I could but no customer understands the coverage issue....they want what they want.

    Bookmark   October 31, 2013 at 9:00AM
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Lori A. Sawaya

Thanks for the notes PG and Chris. Appreciate it.

    Bookmark   October 31, 2013 at 8:01PM
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