Kitchen Floor Damage from Water Leak
We had a slow leak in May 2013 from our laundry hoses that resulted in damage to our hardwood floor in the kitchen, plus destroyed a bedroom/bath in the lower level. The laundry room is adjacent to the kitchen and it dripped down the wall and wicked into the insulation. Our insurance adjuster was great and wrote us a check on the spot. He told us there would be add-ons and to call him after we open the walls, etc. Well, almost a year later we decided to move forward giving the hardwood time to dry out.
Our dilemma. Our main living area is one large room - kitchen, dining and living rooms. Insurance estimated to pay for only the kitchen area. The floor dried out and the wood is still warped. We went to the flooring store and we can get the flooring, however; the company will not guarantee that it will match. There is not a stopping point as the floor flows throughout the area.
What would you do? Should we ask the insurance company to pay for the entire floor? If they refuse, try to negotiate for shared cost? Do you have any recommendations for working with the insurance company?
Our insurer is a great company and we have a fantastic agent. I want to be fair and not ruin a great relationship.