Christmas Pictures and Expectations
My wife and I took our 21 mo. old daughter and 5 mo. old son to get Christmas pictures taken last night. We were a little nervous because we'd had a few bad picture experiences lately (including the studio damaging the film from our son's baptism pictures and waiting almost 2 hours past our appointment to take pictures) but this time we were going to a supposedly better studio and had an appointment time that was perfect for our son's schedule. We got called in shortly after our appt time (which made us happy), then the photographer started acting unsure of herself and ultimately said "I'm going to have Richard take your pictures 'cause he's better with little ones." So, back to the waiting room we went. Where we sat for an hour and watched our normally happy son get tired, hungry and crancky. Meanwhile, our daughter was getting bored wanted to leave. When it came time for our pictures, neither of our kids wanted to cooperate and we ended up with our second bad Christmas photo shoot this year. When we returned to look at the developed pictures, we again waited for 20 minutes until someone even brought the pictures out to us. At this point our children were both tired and we decided to just call it a night (a very stressful one) and come back another day to order the pictures. While we were trying to get someone's attention to let know we would come back another day, they rudely drew the curtains on the back room and ignored our presence. We were very upset and just left.
Are my wife and I unreasonable in our desire for good pictures of our 2 children and good treatment by the studio? I know Christmas is a stressful time for the studios, but we just want some professionalism. Are we being too picky? Anyone have any tips on how to make picture taking go smoothly, we seem to always get stressed about it and it becomes a very unpleasant affair.