Haan steam mop
After the great thread on favorite household items, I ordered a Haan steam mop from Kohl's. I got it over the weekend and just got ready to use it.
I assembled the two pieces, filled the tank, and went to turn it on. It wouldn't turn on. The button didn't catch or anything. I call customer service. Meanwhile my local DD is home from her sorority crafting. She keeps telling me I am getting water all over the floor. Sure enough, the water is leaking out everywhere.
The CS rep asks for model number, which we can't find on the plastic casing. We do realize though that all we have is an empty case. There is nothing inside the unit! Gee, no wonder the water is dripping everywhere. The CS rep was going to start paper work to get it replaced. I'll just return it to Kohl's and have them replace it.
I guess Haan has great quality control! Not!