gouge, chips, gap in silestone countertop installation
Hi folks - My builder recently had my silestone countertop installed in the kitchen. Much to my dismay I noticed a few defects:
- Gouge / deep scratch about 2" long
- A few chips on the back side at the wall
- One piece of silestone has a gap of 1/4" at the wall. The piece of silestone next to it (with a seam) meets the wall, so their depth differs by 1/4".
A smaller corner piece has the gouge, a chip and the gap, so if that were replaced it would help a lot - can they cut out a piece along the seam and glue in a new one? I'm not sure what's possible. Not having been through this before, how much of a fight will it be to get the installers to replace it? Replacing the smaller piece still leaves a chip on the bigger slab but I'm not sure if that's a battle I'll win. The whole thing seems like shoddy work to me. My builder used a local granite countertop company.
Thanks for your help!