Soap Dispenser Problem

suzanne_slFebruary 16, 2012

When we did our kitchen reno this fall, we installed our first ever soap dispenser. We chose a Kraus soap dispenser to go with the Kraus sink and hooked up the Never MT at installation. We have a bottle of Dawn ultra concentrated dishwashing liquid under the sink. The dispenser worked fine for about a month and then we started getting just splurts and misses. After a while we called Kraus and they sent a new dispenser. Same thing happened again - after a month or so, the dispenser just doesn't dispense much besides the occassional bubble. We checked the Never MT hookup and it looks fine. We cleaned out the pump part of the dispenser and it was clear with no blockages. We still have the first dispenser and it still doesn't work when hooked up to its original bottle. Is it really likely that we have two defective Kraus soap dispensers, or are we missing something? I'm sure Kraus will send us as yet another new dispenser if I call, but I don't want to lay this on them if in fact the issue is at our end. Ideas?

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Debbi Branka

I'm not familiar with Kraus or Never MT. We have a Delta faucet with the soap dispenser. Ours spurts and misses when it's empty. It does frequently "drip" after use though, so there's almost always a drip or 2 of dish soap down the inside of the sink. Drives me nuts! I changed from blue Dawn to clear Dawn for this reason. Good luck with yours - hope someone has some more helpful advice.

    Bookmark   February 16, 2012 at 2:23PM
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Thanks, deb. Never heard of the Never MT?! Let me introduce you to the link below. Actually, do a search here and see what people have to say. It's very cool, but I never would have learned about it if I wasn't a participant here.

Here is a link that might be useful: Never MT

    Bookmark   February 16, 2012 at 6:54PM
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Have you tried the soap dispenser without the Nevermt to see what happens? I use hand soap in mine with my Nevermt, and I don't have issues. I've have read that some here cut their liquid detergent with 50% water so that might be worth a try.

    Bookmark   February 16, 2012 at 7:01PM
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Debbi Branka

Thanks for the link Suzanne. That's pretty cool! I like some of their drawer inserts too!

    Bookmark   February 17, 2012 at 8:42AM
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deb52899, we have 2 Delta soap dispensers and one of them is over 2 years old and they don't drip at all so I think yours is defective. You can phone them and they will probably send you a new one for free (lifetime warranty).

I called them many years ago re. a faucet that acted up years after installation and they shipped the replacement part no problem. I'm not 100% certain of the dispensers but you should call them and ask for a new one, it doesn't hurt to try.

The number's attached in the link -- good luck!

Here is a link that might be useful:

    Bookmark   February 17, 2012 at 10:05PM
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Chemocurl zn5b/6a Indiana

and then we started getting just splurts and misses.
It is sucking air somewhere. Though you could just request another new one (and have it continue to happen) you might just try troubleshooting the 2 you have and fix them yourself, if possible.

One thing you might try is some rubber washers on the ends what screw onto your dispenser and your bottle. A metal washer would probably work too, if you can't find the right sized (small) rubber one. A good hardware store should be able to help you. You might want to at least take the bottle in with you.

Another source of it possibly sucking air would be where the (what looks like) clear hose connects to the end pieces. Some good black electrical tape, or some teflon tape wrapped tightly around it several times should block anyplace where it might be sucking air.

Good luck..please let us know what you find out.


    Bookmark   February 20, 2012 at 11:27AM
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OK, here is what fixed my kraus dispenser. I took it apart and found that the rubber dispenser did not fit tightly in the bore of the pump body. Remove the rubber plunger. Find a small diameter rubber o-ring from the hardware store. It should fit in between the two ridges on the plunger, but have a resulting outside diameter that is roughly .020" larger than that of the existing ridges. Re-fit the plunger, making sure the glass ball is still in place below the spring.

Pay attention to the orientation of the parts as you take them out. They're all directional (except the ball).

good luck


    Bookmark   December 3, 2012 at 9:08PM
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Lo and behold the amazing things you learn on Garden Web . . .


    Bookmark   December 3, 2012 at 9:20PM
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