LG FL Dryer Steam Cycle Lengths?
Hi! I have model DLEX2801W for over 2 years now and have been experiencing shortened Steam Sanitary and Steam Fresh cycles. They will start at the default times, 39 min and 20 min, respectively, then count down approximately 4 minutes, then switch over to the 5 minute cooldown. (eg. Display reads, 39, 38, 37, 36, 5)
This occurs on both cycles and with different load sizes. I recall that Steam Fresh used to last at least 15 minutes before with a few dress shirts.
I can't get the service techs to give me straight answers regarding what times we should be expecting on these cycles. I've gotten, "Those are default times and not actual times," and "Times will jump around depending on various factors such as load size." Why would they have a Sanitary cycle that has a default time of almost twice as long as the Fresh cycle if they both only steam for 4 minutes? Why is it the same length of time when you put in a king size blanket vs a few baby clothes? They're all 4 minutes! They say there's no error code, so there's no problem that they can detect. ???????
Anyway, I'd like to know if anyone with an LG FL dryer with Steam Sanitary or Steam Fresh can tell me approximately how long their cycles last and with what clothes and number of items is in there. If you've got a different model with different default times, please note that as well. I'd like to get back to these guys with "actual" times experienced by other users of similar dryers with the same functions. A list of Steam Cycle (Sanitary or Fresh), dry clothing items added, and approximate length of time to completion would be great to show the next service guy that 9 minutes (4 minutes steam plus 5 min cooling) for everything is not reasonable.
If I'm wrong regarding my memory of how long the steam cycles really lasted, it would also be good for me to see that I'm not remembering things correctly. Therefore, any input will be very much appreciated. Thanks for your time!