top loader hard on clothes--recommendations?
I recently bought a new Samsung HE top loader washer and the coordinating gas dryer. (DonÃ¯Â¿Â½t have the model number hereÃ¯Â¿Â½maybe 5471?) We did a lot of research and this one seemed to have everything we wanted and good ratings/reviews everywhere we looked. Either I bought a lemon, or this set is awful, so IÃ¯Â¿Â½m looking for recommendations for what to trade it in for! We were leaning towards a top-loader because we heard many stories about front loaders developing a smell around the door unless you leave them open. (We have 2 small children, so we would not be leaving them open.) It also seemed like the wash cycle times were horribly long on most front load models. I also generally liked the top loader style more. However, our clothes are coming out completely twisted/knotted and pulled apart! Towels with very minor fraying are unraveling. When the washload is finished, my childrenÃ¯Â¿Â½s pjs look like a spider web with sleeves and legs stretched out across the drum. And the dryerÃ¯Â¿Â½the sensor does not appear to work at all, and when I use the manual time setting for 90 minutes, the clothes are still damp. (My old dryer took nowhere near that time!) In addition, it seems the colors are fading much more after drying with this new machine. I have read both instruction manuals and follow the tips for loading clothes and am only using Permanent press and normal cycles with a medium spin. My loads are a mix of types of clothing, but I have tried washing only like size/weights and it doesnÃ¯Â¿Â½t seem to matter. I also called service and they didn't have any suggestions.
My question to those of you with an HE top-loader-Ã¯Â¿Â½is it hard on your clothing or would you recommend your brand/model? My question to those of you with a front-loaderÃ¯Â¿Â½is this kind of a machine more gentle on clothes, and do you notice a "funk" after time? Are the cycle times on your machine really long (basic perm press or normal cycle). I wish I had my old center agitator washer back! I could wash AND dry a decent size load in 75 minutes! I donÃ¯Â¿Â½t care about looksÃ¯Â¿Â½just want a good size machine that will clean clothes and dry clothes without ruining them. Thank you very much for any recommendations on a gentle and efficient machine.