Query: how many people to change lightbulb
Answer: Definitely more than one!
I've had a high intensity desk lamp for a good 20 years, but this is the first time I've had to change the bulb -- a halogen 12V 20W JC G4 (two-prongs). I ordered replacement bulbs off the web, and have tried several, but the lamp still doesn't work. I'm wondering if it's the bulbs or the lamp (or even me). I do know to hold halogen bulb with paper, not fingers.
When I insert the lightbulb into what seems to be the only spot possible (and from where I removed the burned out bulb), it feels as though I am pushing the prongs into styrofoam. Is that the way it should be? Photo of insertion area is attached.
Thanks for any help to what sounds like a silly question -- even to me!