Kenmore Washer - Agitator Problem
I was hoping you could point me in the right direction...The agitator on my washer is not working.. The pump works fine. Makes some unusual noise when it should be agitating; not very loud; sounds fine when it's pumping. Here's some more details...
It's a Kenmore (I believe Whirlpool), top load, direct drive, bought in September 2000, model no. 11020942990, CK 3825708.
I took off the top of the agitator, and the dogs are shots...there were bits of plastic and dust in there. But that's not all that's going on. I removed the bottom part of the agitator (removing the 7/16" nut) and filled the tub. No movement of the shaft at all (picture).
I'm thinking that's either the coupler between the motor and agitator shaft, or the gearbox/clutch.... My thoughts are that if it's the coupler, that would seem worth the cost of the repair. But if it's the gearbox/clutch, it's probably time for a new washer.
But this being the first washer I've looked into, I really don't know. Any thoughts?
Thanks a lot...