Bosch Nexxt 500 Washer Problems
Can anyone tell me what might be wrong with my Bosch Nexxt 500 Washing Machine Model WFMC3301UC? It is 1.5 years old, and is not going into the wash mode. It fills then drains immediately on all cycles. Have taken off hoses and checked for clogs (none), checked drain/pump for blockage (none), and have flushed out in case of soap clog. I have only used HE detergent, in lesser amounts than recommended in manual and on machine. Called Bosch and representative said only to use 1 to 2 tablespoons! Well, they should have put that in the manual then! Also, wire spring around gasket has been coming off since the first month. I am at my wits end, because this machine cost over $1000, and I can't get it to work! Please help!No error codes appear, it just fills, drains, then shuts itself off.