I've spent 6 months researching and agonizing over what material to use for countertops in our small, galley kitchen. I finally decided to go with quartz
and it was the worst decision I could have made. It has been in our kitchen for less than two weeks and there is a large stain of unknown origin smack in the middle of one counter as well as scratches from out cat jumping up on the counters.
The stain appeared after carpenters installing shelves left. They claim they did not spill anything on it and did not have any chemicals that could have penetrated it. They did however have tea and juice but said nothing spilled?
The installer specializes in granite and marble and urged me to choose granite. When I reported the mysterious stain, they basically said "we told you" not to use quartz.
I choose Silestone/Tao which is neither shiny nor matt. It is opaque (black) and has no pattern in it. I thought it looked like an old chemistry lab top. In less than two weeks it looks like a disaster.
The installer is coming to look at the stain. Silestone will rely on their report.
When I mentioned that my cat (10lbs) leaves scratches on the 'scratch proof'
surface the customer service rep asked if she was declawed?
I have no idea how this is going to turn out but in less than two weeks I have learned that there is no such thing as stain or scratch proof.