Calling All Miele W4800 Users Input Wanted
I got a wild hair to write Miele about what I'd like them to improve on with the W4800 & T9800 line up. It might fall on deaf ears but I'm doing it anyway. I'm looking for other suggestion to add to this so let's hear them. I'd also like to know what you agree or disagree with on the things I have listed. Thanks for the feedback I look forward to hearing it all. This is the letter as of today:
To whom it may concern,
I have comprised suggestions for improved features I think would be beneficial to Miele Washers and Dryers. I currently own a W4842 and T9822. My suggestions are based on my experience with these machines only. While these are the best machines I've ever owned, I still see room for improvement. In the spirit of "Immer Besser", I hope the customer feedback I'm offering is valued. I would also ask this be forwarded to the appropriate Miele associates for proper consideration and review.
1) Heavy Soil/Prewash
The Heavy soil option needs to be called what it is, Prewash. That's simple, everyone understands what it is and when it is to be used.
programs I would like to see added:
Pillows, Darks, Brights,
3) Program Complete
The end of program reminder alerts way too frequently after a load is complete. This needs to be drastically reduced (every 15 or 30 min max) or made user adjustable. I would like to be notified when the program is complete but being reminded every 90 seconds is a bit much.
4) Unravel Laundry After Spin
As in other Miele washers, when the program is complete, the drum should tumble a few times, back and forth, to unravel the clothing from the wall of the drum. Despite the claim of clothing not sticking to the honeycomb drum, I find this is often not the case. I also think it should continue to do this until the load is removed to prevent wrinkles much in the way the dryer does. This should exist in ever Miele washer.
5) Comforters Need More Water
Wash water level is inadequate using the "Comforters" MasterCare program despite the venting process. Wash water level should be equal to that of high rinse water levels. Personally I think this should be one of very few programs that go heavy on water to ensure thorough saturation and proper cleaning of these larger articles.
6) Push Back Flap Can Cause Damage
The pushback flap that is part of the drum boot (top) can actually cause damage to clothing. While it is my understanding this is intended to force items back into the drum, keeping them away from the door area in efforts to protect items, it might actually be causing more damage. In the event a user overloads the machine, laundry can be rubbed violently against the rubber device during spin resulting in torn clothing and rubber shavings everywhere. True this could be dismissed as misuse of the washer, but it could also be prevented. If the push back flap could be designed with an internal accelerometer it could detect...