Announcement for Kenmore Oasis washing machine
I purchased the Oasis washing machine and dryer a little over 2 years ago. The machine has been giving me trouble for awhile now. It will beep nonstop, will not always start, starts spraying water and spinning on its own and now cannot control the temperature of the water. No, I did not buy the extended warranty. Our thought was that for $2000 the machines should be great and it's a Kenmore. My mother's old green Kenmore washer went for close to 18 years. Anyway, called the repair number today to get a price quote for fixing the washer. Could not get one, however would I like to buy the extended warranty for $219? I had to ask if the repair limit was $500 and it is. I think that it will cost more than $500 to fix. Was told that if repairs were over $500, Sears would give me a voucher for $500. So it would really be $281 after I purchased the warranty. Getting irritated, I asked if there was going to be a recall on these machines. Transferred me to the recall department. Finally some good news! I was told that Sears is going to make an "annoucement" regarding certain Oasis washing machines. Could he please have my model and serial number. My set is included in the "announcement". So, I asked when the annoucement is going to be made. Could not tell me. I need a new machine or this one fixed soon. I am going to start emailing and calling the company. Maybe if all of us broken Oasis owners start taking up the cause they will make their "annoucement" soon.
My model number is 110.27062600.
Serial number CT1270119