LG washer high pitched noise

dfdimaAugust 6, 2014

We got a new washer/dryer combo last week, its LG. I think the washer number is 3470. It makes a high pitched noise when starting to spin the drum. It is not a mechanical noise, it sounds like electric noise. I used the phone app for spectrum analysis and I see it in 15-16k range. My dad doesn't hear it due to his aged ears I'm sure, but I do and its very annoying. We surely could close the door, but I don't know why I should put up with the noise.

The tech from where we got the washer came in today and explained to my wife that this is normal for this type of washing machine, because it does not have a belt, it is driven by magnets??
We have a 4 year old LG washer that I donated to my mom now since we moved, it is also a Direct Drive unit and I never noticed it making this high pitched noise. I am asking my dad to hook up the old machine tonight so I can have a listen again.

Any owners of such LG machines? Do you have this noise?

Thanks.

This post was edited by dfdima on Wed, Aug 6, 14 at 11:12

Thank you for reporting this comment. Undo
dadoes

I don't have an LG frontloader but i have a toploader that runs on a similar type of direct drive motor. It also makes a jet-engine whine in high-speed spin. Nature of the mechanism.

    Bookmark   August 6, 2014 at 12:21PM
Thank you for reporting this comment. Undo
hvtech42

I have an LG front loader and it makes a similar noise. It does sound like a jet engine during the spin cycle but a very faint whine can be heard as the drum rotates for washing and rinsing. I always assumed it is just because of the brushless DC motors used in these high efficiency washers. However, something certainly isn't normal - either with your hearing or with the washer, because it doesn't seem loud at all and doesn't bother me in the slightest.

    Bookmark   August 6, 2014 at 1:37PM
Thank you for reporting this comment. Undo
micasasucasa

I have LG front loaders, mine will also have that same noise from time to time. I have had my LG's for for almost 6 yrs, knock on wood, but no major issues as of today. I have believe the noise you are hearing us normal and is due to the speed of the motor. I would not be concerned.

    Bookmark   August 9, 2014 at 7:58AM
Sign Up to comment
More Discussions
Removing ink on silk?
Anyone knows how to remove ink on silk. Much appreciated....
yugoslava
Laundry room
I have been digging through the forums but am still...
mwinfield
Do any of you use Ammonia in your laundry?
A friend of mine says she uses ammonia in her wash...
mark40511
Persil at Walmart!
I was looking through the walmart flyer and I saw that...
andi2928
The perfect appliance? (survey)
Hi everyone! Whether for kitchen, laundry appliances...
hainnovation
© 2015 Houzz Inc. Houzz® The new way to design your home™