Scratchy stiff towels since buying FL - Solved :-)
Since I got my new FL washer, my towels have been very scratchy and stiff. I searched this site for suggestions and figured it out... I wasn't using enough detergent. I was so worried about not seeing any suds I was under dosing.
I have med-hard water and I was using 3 TBSP of Persil Gold (not megapearls). I upped it to 7 which is closer to the recommended dose of 10. I did see a few suds during the wash cycle but none while it was rinsing. I didn't add any FS either.
Anyway, my towels came out super soft and fluffy like they did when I was using my old TL machine.