Lowes w/ability to return or Local Guy for much cheaper?

danlanJuly 6, 2007

I will hopefully be purchasing a Bosch 500 set this weekend. Not sure where to buy from...

Local guy has the set for an amazing, unadvertised, unwritten price - but no returns. Lowes has it as well, and it seems they are more willing to accept returned merchandise. I am worried about vibration with the Bosch. So is paying $100's more worth the ability to return it? And is Lowes really that good about returns, or is that different from store to store?

Thanks so much for your help.

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jewels04

I don't know about lowes but we went and got a whirlpool duet from menards and I called the next day about a dent and they offered me a new machine or a credit and I opted for the credit since noone can see the dent anyways.

    Bookmark   February 11, 2012 at 1:39PM
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dualref

Did the dealer say why he had a no returns policy on the set?
For me, that would be a red flag.
I have found that local dealers usually have more leeway in customer service policies and therefore usually have better customer service in general.

    Bookmark   April 20, 2012 at 9:00PM
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