Harman PP38+ Pellet Stove
Hi, hope someone can help me out here. In 2005 I bought a Harman PP38+ pellet stove - two months after I got it, it quit working - they came & replaced something called a heat sensor or heat probe (it looks like a big nail with wires on it). This stove is not auto ignition nor do I have a thermostat on it. So anyways, every year the stove dies & they come out and always replace the same part. (I always have that stove cleaned annually). Every year the stove dies & they have to replace this part & every year I get told a different reason why this part has to be replaced. Up until recently, these guys were the only ones in town who deal with pellet stoves (and they are condescending & pompous). We just got a new guy - so I called & explained the situation & was told that it sounded like that part is something they are supposed to clean during the cleaning process & that a stove cleaning should take care of it. Advice/opinions anyone??? Thx if you can help me out - so tired of wasting money on this stove!