Air Handler Not Turning on
We are in a new home with AS Trane heat pump installed a little over a year ago. Model #4teh3f42b1000ab. We had a dispute with the original installer over $250 so after paying him $18k, he will not honor the warranty or come out to repair our units. We have had another AC tech come out two times to replace freon in the unit and they are unable to find a leak. Today I noticed it was 74 in the house. The outside unit was running but when it stopped you could see the ice and it was wet around the unit. The ice is melted now but the air handler does not turn on. We've turned the unit off now and will try to get another authorized dealer on Monday.