it's official for me too. i hate charlies soap
I'm certainly glad to know I'm not the only one who hates Charlie's soap. I've been using it for over 5 months, and it's ruined all my dark clothes, leaving a dull, grayish residue, that will not wash out...regardless. They all look like they'e had clorox smilled on them, but in a less obvious manner, more like spots that look faded and streaked. I called the company, leaving a msg. describing my problem. They responded via email with this:
"You must have inferior brands of clothing and/or material to have had this happen, we don't ever hear of this happening unless the fabric is inferior."
So, their conclusion, all my dark clothes, every piece, every color, whether it be gray, purple, black, brown, etc. etc. are ALL inferior brands or ALL of inferior material?????
I hardly think so!!!!!
I'd been using Charlies soap powder for over 6 mos. following all the recommendations on the label. Precleaning machine, etc. etc.
Over these 6 mos. it has literally ruined all my dark clothes.
Their answer was *NOT* an acceptable answer at all, since I've never, ever experienced this problem over the many, many years doing laundry, with all types of materials of dark clothes, either new or older items, many different fabrics and brands, with all types of laundery soap;EXCEPT with Charlie's Soap.
I'm 67 years old and know what I'm doing when using laundry soap products.
In the 47 years I been doing laundry, NEVER haveI ever had this problem, until the last 6 months of using Charlies soap. This is not a coincidence, this is the outcome of using Charlie's soap.
**Needless to say, I'm very upset about this and the loss of many items of dark clothing**
The email I sent using the email in their website bounced back...several times and now, they won't even acknowledge my phone calls.
This is how I responded:
I might be able to eschew this comment of your cust. service rep. if it were on just a few items, BUT NOT on ALL of them. You cannot tell me that all my dark clothes are inferior or has inferior material. I need to know how to get this off all my dark clothes, but it appears they are permently ruined, almost as if bleach got on them, exept not as white if it were bleach stains. This makes me sick, I have had so many articles of dark clothes completely ruined and no longer able to wear.
Charlie's Soap is the worst...without a doubt L/Soap I've ever used. I wouldn'tg even give it away for fear it would cause someone else the same problems. Plus my clothes are not at all soft, but stiff and coarse.
Anne P Murray
CHARLIE'S SOAP YUK, YUK, YUK!!
IT WILL RUIN ALL YOUR DARK CLOTHES
CERTAINLY, NOT WORTH THE BUCKS,
REALLY SUCKS, SUCKS, SUCKS!