Samsung Gas Dryer Doesn't Dry!
Our brand new Samsung DV220AG gas dryer doesn't work, right out of the box. The electrical mechanism works and the gas burner seems to be switching on. Our contractor has also checked the vent pipe, and the machine seems to be venting correctly. A call to Samsung tech support wasn't helpful.
We've scheduled a service call, about a week from the day we called. I'd been told that Samsung has very poor service locally (NYC), but I decided to give the manufacturer a try because of the high CR ratings. Any help appreciated.