Duet washer repair woes

gin_ginJune 26, 2013

I have a Whirlpool Duet washer, WFW9500TW01, a few months shy of 5 years old.

Last month it started throwing error codes and shutting down mid cycle. I'm getting F25 & F17. (F17 doesn't exist according to Whirlpool, so nobody seems to know what it means, and googling revealed nothing.)

Of course it's long out of warranty, but I decided it's worth repairing. The first repair guy thought it was the motor control unit. When he came back and installed it, it of course didn't fix the machine. A 2nd repair guy from the same company was called out. 2nd guy thinks it's the motor. 2 more weeks have gone by, apparently the motor is back ordered.

I can sort of get the machine to work with small loads. It will do the wash part of the cycle, and even the first spin. It will fill for the 1st rinse, and then it beeps, flashes F25, or sometimes F17, and quits. I can then turn it to drain/spin and sometimes it will spin & sometimes it won't.

I'm just wondering if any experts here can give me an opinion on if you think they're on the right track with the motor. It's been almost 5 weeks since this started, so if this next repair doesn't fix it I'm going to be a wee bit annoyed.


Thank you for reporting this comment. Undo

Well the new motor fixed it, so I guess I'll let this drop.

    Bookmark   June 30, 2013 at 12:38AM
Sign Up to comment
More Discussions
Fisher+Paykel Eco Intuitive not working properly
Hello, I hope someone out there can help me! I have...
which compact washer/dryer?
I really wanted the Miele touchtronic washer/dryer...
Persil at Walmart!
I was looking through the walmart flyer and I saw that...
My LG FL is pilling my clothes
I have looked up every resource I know to help me with...
Stacking washer and dryers of different makes
I just learned that my Kenmore washer was beyond repair...
Sponsored Products
Kidwise Supreme Obstacle Course Interactive Inflatable - KE-IG5131
Baby Laundry Scented Booster Pac - 50 loads
$9.99 | zulily
Portfolio Duet Chocolate Brown Pinwheel Armless Chair Set (Set of 2)
Kidwise 15 x 20 Pirates Bounce House - KE-MN1211
Black Poseidon Wall Washer
$39.99 | zulily
6' Extra Heavy-Duty Welded Frame Picnic Table with Recycled Plastic Planks
Barrington Planter
$795.00 | FRONTGATE
Portfolio Duet Emma Spring Green Velvet Upholstered Armless Chair (Set of 2)
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™