Bosch Vision 800 - Gave up going back - now what?!
After a couple of weeks, I'm sendng my Bosch Vision 800 set back. Spin cycle excessively noisy and the vibrations are pretty severe. Had a tech come out and basically said they all do that if they aren't on concrete. Called Bosch and the said his statement was ridiculous. Asked if he opened the machine and checked the internal parts - which he didn't do. Bosch dispatched another company the next day with specific instructions to open and test everything which they did but said the springs, cage, etc. were fine. He called the Bosch tech who said to raise the front level by 1/4" which made it better but the drum really bounces around during the 1200 spin and the motor is pretty loud. Think the design/shocks are too weak and the drum will never truly spin without lateral/vertical movement - even with light loads. Pressed on the front was much firmer than pressing on the rear of the drum.
So returning it. I even braced the floor from the basement with a post attached to a piston type jack to remove all movement on the joist - which was really didn't exist. The vibration from the Bosch just transferred to the floor but didn't cause anything to really move.
So any suggestions? Looked at the highest level LG but haven't heard it spin. The Samsung VRT+ is pretty vibration free but read it has issues - there is a newer model released but haven't seen it here yet. The prices on the Samsungs have dropped significantly - from 1400 to 940 on the highest level stainless model. The Electrolux IQ seemed more vibration prone but quite. Doors look a little flimsy.
The Miele build quality seems top notch but noone in the area has one hooked up to at least run a test spin/wash. Have only seen one run on www.youtube.