Samsung FL 520 repair didn't work...

dave1812May 10, 2012

Yesterday I tried to get Pure Cycle to complete, three times. No joy. With 23 minutes left, it stops with an error message about there being a water supply problem (something that doesn't occur on any other cycle). this happened about a month ago, and prior to that, Pure Cycle ran numerous times without incident.

Samsung told the local techs to install two components--one was the control head, and the other I don't know what it's called other than "board". I ran Pure Cycle after the tech left. Same problem! At 23 minutes to go, it stops with the error about the water supply.

I haven't seen this complaint on line.

anyone ever heard of this and if so, do you know what the fix is?

I've already spoken with the local repair people and they have ordered something else.

oh, and the two parts installed today were also supposed to fix my complaint about there being no hot water in the Normal Cycle. that remains unfixed--water temp during wash is always 79 degrees from start of wash until the rinse starts. "cold" rinse temp is barely cooler! LOL! It's 72 degrees. gotta love the ATC.

Thank you for reporting this comment. Undo

Local repair shop called me late yesterday with the info that they have ordered another part...we'll see if the third part is the charm.

    Bookmark   May 11, 2012 at 1:24PM
Thank you for reporting this comment. Undo

No advice, I'm afraid but I really hate learning of your troubles with this machine. I have been interested in Samsung for a number of reasons. Pretty good reports on various review sites from other owners/users. This is discouraging.

    Bookmark   May 11, 2012 at 1:38PM
Thank you for reporting this comment. Undo

yes, the fact that two modules were replaced and the Normal Hot feature doesn't work, and the "Water Supply Problem" error during Pure Cycle is still an issue, makes me wonder what inside the washer is failing. I can live with no hot water in Normal wash, but I've got to have the Pure Cycle complete the entire cycle or soap residue remains. Even after four aborted Pure Cycles were run in one day, there were still suds showing. When Pure Cycle runs properly, at the end of the cycle the water is pristine and the washer smells showroom fresh (ie, it has zero soap smell).

    Bookmark   May 11, 2012 at 4:20PM
Sign Up to comment
More Discussions
Getting ready to buy Speed Queens
Actually did purchase a pair of Speed Queens for home...
Stacking washer and dryers of different makes
I just learned that my Kenmore washer was beyond repair...
Speed Queen washer
When you all are discussing your Speed Queen, did you...
Kenmore Detergent
Has anyone seen the Kenmore Detergent at Sears? I saw...
New Tide Turbo Clean HE
Seeing coupons for this in my paper. Is it their response...
Sponsored Products
Mighty Purse Poppy Pink Phone Charging Clutch
Classic Hostess
Samsung Galaxy Dual Dock Expansion Handset
$99.50 | FRONTGATE
Samsung Galaxy III Power Case
$69.95 | FRONTGATE
Mighty Purse Almond Brown Phone Charging Clutch
Classic Hostess
Urbanista Copenhagen Foldable Headphones - Urbanista
$99.00 | HORNE
Dual Dock Samsung Galaxy & Dect Cordless Station
$199.00 | FRONTGATE
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™