Ordering from US Appliance??? (cross post w Appliance Forum)

grandmapat46May 26, 2011

I usually lurk and have learned a lot. I would really appreciate your opinions. Our 5 yr. old GE FL needs to be replaced. The problems began a month after the extended warrantee ran out. I have read the messages on this forum, spoken to others and have decided to place an order for a Speed Queen AWN542 TL washer and wonder if any of you have had any experience ordering online with US Appliance.com? Unfortunately, none of the stores close to me carry SQ. Other dealer recommendations would also be appreciated if this turns out not to be the best source.

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Have you checked on Speed Queen's website to locate a dealer nearby? It might also be benneficial to make sure there is an authorized servicer in your area as well.


Here is a link that might be useful: Speed Queen

    Bookmark   May 27, 2011 at 8:33AM
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Yes, I have checked their website for local dealers and we have none. There is authorized service in the area. I called this am and placed an order for the TL after hearing of good experiences with US Appliance. Thanks for your response.

    Bookmark   May 27, 2011 at 1:11PM
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I ordered From them over a year ago. Everything was fine, took about a month. Only thing I didn't like was that they didn't offer an evxtended warranty for customers in every state, Califonia was one of those excluded states. Got a warranty from Miele directly which was probably better anyhow.

    Bookmark   May 27, 2011 at 10:23PM
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I can't speak for washing machines per se, but we recently ordered a GE Cafe stove for my MIL 40th wedding anniversary, and since they live 3 hrs north of us, we ordered online with Appliancesconnection since they deliver.

GREAT customer service, would definitely order from them again. We also got free shipping, and price shopped locally and their price couldn't be beat.

Good luck!

    Bookmark   June 1, 2011 at 12:10AM
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Cross post on Appliance Forum.
I thought I would follow up and let you know of my good experience with US Appliance. The salesman was helpful and polite and the order came within two weeks (had been told possibly three). Unfortunately, the washer was dented. I called and there were no problems at all with a return and reship. The reship was also delivered promptly. I would definitely order from them again. Oh, I am extremely happy with my new Speed Queen TL washing machine.

    Bookmark   July 1, 2011 at 1:21PM
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