bosch nexxt 500: no spin

mikeonycApril 5, 2008

We bought a Bosch 500 series washer -- top of the line and expensive! -- this summer, and about 50-75% of the time there is no spin at the end of the wash cycle, and it just won't spin at all even if I just reset it to spin only. This leaves our laundry wet, and mildewy if it sits for more than a little while.

The service men said it was fine or maybe we use too much detergent -- insane. We use a thimbleful of HD detergent or none at all.

I am getting ready to throw the thing out, sue the appliance company and get a GE, like the one we had for 12 years with no problems at all, but decided to get something higher end.

Is there something else anyone can suggest? I am disgusted with the machine, the company and the seller.

Thank you for reporting this comment. Undo

I'm looking a purchasing the Bosch WFMC 5301. What model is the one you're having trouble with? Did you also get the matching dryer? If so, how's that working?

    Bookmark   April 6, 2008 at 2:16AM
Thank you for reporting this comment. Undo

If the water pump won't turn, the drum won't spin. Did the repair tech check the pump to ensure nothing is stuck in it? To check it yourself, you will need to remove the round access door on the bottom front right of the machine. Turn the access cover until it releases. It can be difficult to turn. Once it is off, you will see what looks like a plumbing plug. Turn to the left to remove it. Have towels ready as water will spill out. Once this is removed, look inside. You should see the impellers of a little pump. They should turn freely and have no foreign objects stuck in them.

    Bookmark   April 6, 2008 at 10:05AM
Sign Up to comment
More Discussions
The perfect appliance? (survey)
Hi everyone! Whether for kitchen, laundry appliances...
2015 washer/dryer
I just bought a new house and need a washer/dryer....
Jason Burroughs
New Electrolux washing machine
Hi, I just got a new 70 series front load washer. When...
Persil at Walmart!
I was looking through the walmart flyer and I saw that...
such a thing as a rolling laundry cart with extending legs?
i'm dreaming of a metal laundry cart on wheels that...
lmgch (formerly on GW)
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™