Service Expectations ?
My Meile conked out for the seventh time in a couple of years on Wed. I called the dealer (who handles extended warranty for Miele) and was originally told it'd be next Wed before they could get here to look at it. I cryed foul considering the number of times we've had to use laundromats with these fine machines and they arranged for someone to come out today. So...
He turned it on and immediately said it was the belt and followed that up with stating that he'd never seen a belt go out on one of these so soon (eg, they usually last 8 - 10 years). He didn't have a spare and said it would be mid next week to get one in and he'd be out later to install it. So, another week without a dryer.
I asked if he was sure it wasn't something like a loose motor pulley or something other than the belt (eg, something that could possibly be fixed today and avoid us making trips to the laundromat) and he said he was positive.
Just curious as to others thoughts on this (and on what will now be the 14th time I'll have to arrange to meet a service person during their 3 hour window)? To what extent would you expect them to stock things like belts that do wear out?