Dryer Installation Policies
I had a dryer installed today by one of the big box stores. I had an old, but in good condition dryer cord and a brand new foil venting duct. The delivery guy/installer said he couldn't use the old dryer cord and my new venting duct. I indicated to him that no where on company/store website did it indicate that I am forced to buy a new cord or use his duct. He said he was going to put in a new cord anyways and he went ahead and installed a new dryer cord which he wrote some numbers on and a new venting duct. I asked him if there would be a charge for this and said no. I then read and signed the paperwork which confirmed that I received the dryer I ordered for the price indicated on the paper work.
Why couldn't he use my old dryer cord and new venting duct?
Why did the installer not charge me/demand cash for a new dryer cord and venting duct?
Will I get a surprise charge on my credit card bill for the cord and duct?