Returning NEW Broken Machine?
I've been looking at some compact stacking machines, and reading reviews, well the Bosch and LG both had some similar (scary) reviews (on AJ Madison): Apparently the machines did not work the FIRST time they were used, and neither company would allow them to be returned for new machines, they said they were "repairable" and sent out the repairmen who needed parts... and neither machine ever worked right and neither company would allow the machine to be returned for a new one. Is this NORMAL? If it doesn't work on day one, WHY can't you return it? Shouldn't the store accept it for an exchange? What about a place like Home Depot (never purchased an appliance there) - they accept returns of power tools with no questions asked. I was just thinking that in such a case a big store with a good return policy might be a good way to hedge against such a problem. Anyone experience this?