whirlpool cabrio washer wtw6200sw-water leaking!!
I need help please!!!
I bought a Whirlpool cabrio washer WTW6200SW (Top Load with Agitator) on Apr 25/07 which has a built in sensor that detects whether the load of laundry is unbalanced. Whenever unbalanced load error message code (UL) comes up, I redistribute the load to rebalance it, then continue the cycle. However afterwards I noticed that there is a puddle of water under the washing machine which is coming from either the back or front corner of the machine. This has happened twice already and only occurs with unbalanced loads. Is this a design flaw as when I called the dealer they replaced my machine (rather than fix it) and the same problem occurred with unbalanced load. Water is not enough to cause a flood but it seems like a slow drip from the corners of the washer. However this problem does not occur with balanced loads. I was washing blankets when the UL code came up, and both times the washer leaked water. I am just wondering if during the "vibrating" motions water leaks out of the drum to the sides of the washer and down the floor??? Even the technicians are puzzled by this problem as 90% of the time there is no leak. I have established that this is directly related to the unbalanced load problem.......Since this problem occurred in 2 brand new machines, this could be a design flaw? (P.S. A friend of mine bought a whirlpool cabrio washer model WTW6600SW - Top Load) and experienced the same problem...she is also waiting to hear from Whirlpool!!!!!!MANY THANKS!!!