Washing Machine - Detergent Drawer Leaks

cincy_gardenMarch 31, 2010

Hi Everyone,

Five months before, I purchased a new front load washing machine - LG model wm2010c. This machine is designed for HE (high efficiency) detergent.

Due to lack of my knowledge I was using the regular laundry detergent powder until last week since I bought. (I was using non-HE detergent by mistake and not to save money).

Usage of this regular detergent powder came out as a problem now. Last week, during the wash cycle few gallons of water came out of the detergent drawer. It was too late by the time I realized and it made lot of mess in my laundry room.

I went thru this LG Knowledge Base (http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6283)

And it suggests removing the tray and pieces and cleaning them thoroughly. I did follow their advice and tried this time with HE detergent liquid. This time I was alert and could stop the machine as soon as I could see the first signs of water leaks. So, it means the problem build-up during the last 5 months is not fixed by cleaning the tray.

Now, past is past, let me know how to fix this problem. More precisely, let me know how to fix the new HE washer that was used with non-HE detergent for 5 months.

When I googled I see lot of people asking question before using them not like me asking after the fact :(

Any suggestion would be greatly appreciated. Thanks.

Regards

Ganesh

Thank you for reporting this comment. Undo
asolo

During those months of using regular detergent what level of sudsing did you notice in the machine during washing?

If it was just a little surface layer, you're going to be fine. If it was much more than that, there may be other issues.

That drawer is pretty much gravity fill by-pass design. I suspect an obstruction beyond the drawer in the channel leading into the machine. Can you get a bottle-brush or something in there to probe for an obstruction?

    Bookmark   March 31, 2010 at 7:06PM
Thank you for reporting this comment. Undo
hidroman

Hi Ganesh,

have to ask some questions to have further clues :)

When did the drawer start leaking ?

1) immediately, while filling. the leak is clear water.
Asolo's advice 99% is the right fix

2) it took a while. Also behind the door there were plenty of suds. The leak is sudsy water

Another question : how much detergent do you use ? as much as you were used with a toploader ? far less ?

[OT : ASOLO is a tiny Venice on the hills ... behind Venice.Did you know ?]

    Bookmark   March 31, 2010 at 7:50PM
Thank you for reporting this comment. Undo
asolo

Thank you. I am aware.

Actually chose my web-name from a pair of hiking boots I purchased decades ago -- I'm sure named after the town.

    Bookmark   March 31, 2010 at 9:46PM
Thank you for reporting this comment. Undo
cincy_garden

@ Thanks Asolo!

With regular detergent washing, I just noticed a little suds.

As you mentioned, I notice that now water is not flowing into the channel beyond the drawer. I am going try your idea to clean that area.

@ Thanks Hidroman!

1. When I tried for today, the water leaks immediately after I press the START button.

2. The leak is soapy water because the leak is happening VERY immediately.

3. I was using the detergent as same as the quantity used for top-loader.

Please let me know if more details required for diagnose.

Sorry about my delayed response.

TIA.

    Bookmark   April 1, 2010 at 10:56PM
Thank you for reporting this comment. Undo
hidroman

Don't "give a try" to Asolo's advice ... just do it before using the washer again

If "now water is not flowing into the channel beyond the drawer" no doubt it overflows from the drawer .... it has to go somewhere, no matter "where" :)

Pull the drawer out, rinse it under a faucet with very warm water and clean the drawer place AND the hose that is routed to the tub with a bottle brush

Also use far less detergent : frontloaders use 1/4 to 1/5 of toploaders while washing

Good luck :)

    Bookmark   April 2, 2010 at 1:17AM
Thank you for reporting this comment. Undo
asolo

"3. I was using the detergent as same as the quantity used for top-loader."

Something's wrong with this story. If you actually did that -- assuming like a cup or cup and a half of non-HE detergent -- you would have had an over-sudsing disaster. However, you said "I just noticed a little suds."

Please clarify.

    Bookmark   April 2, 2010 at 9:36AM
Thank you for reporting this comment. Undo
cincy_garden

@ Asolo

Sorry, both of my statements are true to the best of my knowledge although you see the effects contradicting.

    Bookmark   April 2, 2010 at 10:34PM
Thank you for reporting this comment. Undo
asolo

Well, they certainly are contradicting.....aren't they.

I'm done with this.

    Bookmark   April 2, 2010 at 11:42PM
Thank you for reporting this comment. Undo
hidroman

> Posted by gar_newbie (My Page)

*********** on Thu, Apr 1 ****************

april fool maybe ? :)

    Bookmark   April 3, 2010 at 2:13AM
Sign Up to comment
More Discussions
Ok to only use cold water hookup on washing machine?
Hello, My washing machine is in a location with only...
jmoscone
Getting ready to buy Speed Queens
Actually did purchase a pair of Speed Queens for home...
socks
New Tide Turbo Clean HE
Seeing coupons for this in my paper. Is it their response...
kclv
Fisher Paykel Washer/Dryer
Sears is now carrying Fisher Paykel washers and dryers....
phyllisb
Dryer: Changing from gas to electric?
Hi, Wondering what the experiences of folks who have...
dan_no_9
Sponsored Products
Royal carefree stewart wool throw - white
Origin Crafts
Teal/ Grey Transitional Area Rug (9'10 x 12'10)
Overstock.com
Crystal Bakehouse Four-Light Pendant in Silver Finish with Handcrafted Polished
Bellacor
Filament Design 1-Light 8 in. Wall Lantern Med. Bronze Finish Acid-Washed Glass
Home Depot
Four Assorted Pewter Napkin Rings
$80.00 | Horchow
Lina Classic Rug by Mat-The-Basics
$324.00 | Lumens
Set of Four Arabesque Footed Dipping Dishes
$56.00 | FRONTGATE
Strictly for Kids Preferred Mainstream Single Storage Unit with 3 Adjustable She
$551.72 | Hayneedle
People viewed this after searching for:
© 2015 Houzz Inc. Houzz® The new way to design your home™