help! new lg 4.8 cu ft washer....lots of water in soap tray
One of my BEST friends finally got a new washer and dryer delivered yesteday! She has needed new machines for years & finally just did it!!
Sears delivered her new (white)LG steam washer and steam dryer yesterday. I do not know the specific model, but it is 4.8 cu ft and the washer has the square door window, not round.
After each wash load, the detergent compartment is FULL with water. Not talking an ounce or so, I mean full. So full, that she has to remove the tray (try not to spill the water), and dump it in the sink, before she can add liquid detergent and run another load.
She says the machine is whisper quiet, and items are coming out super clean, and spun perfectly.
Any advice? This cannot be normal for this much water left in the tray after each load! My Miele soap tray (besides from the FS compartment) has NO water after a load.
PLEASE ADVISE/HELP...she is very upset, since the machines are less than 24 hours old. THANKS so much!!!