Meile dryer clicking noise discovered

dekeFebruary 16, 2013

Hi. Trying a little DIY repair here, or will at least give a heads up to a repairman. Our 6 year old Miele 1415 dryer started making an annoying clicking sound. I "popped the hood" and discovered this part - a sort of arm with two metal parts that "rides" along the drum. See the attached pic. There is a screw in the drum and it is hitting the underside of this arm as the drum spins by. I'll get a repairman to come out and replace this, but what the heck is this part and what does it do? Is it for static or something? What is the purpose of it running along the drum like this? Finally, are there any parts diagrams available? Even though I don't know what this is, replacing it looks super easy. I could do it, just like two years ago when I correctly hooked up the mother board in our washer after the repairman left with it connected improperly!

Oops typo on thread - misspelled Miele!!!

This post was edited by deke on Sat, Feb 16, 13 at 23:07

Thank you for reporting this comment. Undo
dadoes

It may be for grounding the drum.

Or more likely, for the moisture sensor circuit.

    Bookmark   February 17, 2013 at 7:34AM
Thank you for reporting this comment. Undo
whirlpool_trainee

Moisture sensor.

    Bookmark   February 17, 2013 at 8:56AM
Thank you for reporting this comment. Undo
mrb627

I assume that the contacts the ride the track have worn down to the point of needing replacement. Shouldn't be a big deal to DIY it, if you could locate the parts.

MRB

    Bookmark   February 17, 2013 at 9:49AM
Thank you for reporting this comment. Undo
sshrivastava

That is your dryer's moisture sensor.

    Bookmark   February 17, 2013 at 10:50AM
Thank you for reporting this comment. Undo
deke

Thanks all. After I posted this I wondered about it being the moister sensor. Not because I am smart, but because when I called Miele about the noise they said that could be one of the causes. Can I bother you all with another question? How they heck do a couple of pieces of metal on the outside of the drum detect moisture? I'm genuinely interested.

    Bookmark   February 17, 2013 at 11:51AM
Thank you for reporting this comment. Undo
whirlpool_trainee

Like so:

Here is a link that might be useful: Miele Perfect Dry

    Bookmark   February 17, 2013 at 3:11PM
Thank you for reporting this comment. Undo
deke

whirlpool_trainee thanks! That was perfect. Pretty darn cool I might say.

    Bookmark   February 17, 2013 at 7:54PM
Thank you for reporting this comment. Undo
georgect

Yeah...pretty cool that you have to pay to replace a part that is ONLY 6 years old.

Yet my over 12 year Whirlpool dryer hasn't had any replaced parts and is still running flawlessly.

That's a pretty dumb way to measure moisture and to pay a pretty penny for it to.

For the price you pay for a Miele, you shouldn't have to replace anything for at least 10 years.

Thank goodness I came to my senses because I was seriously thinking of going the Miele route with my next washer dryer set.

Good luck with your Miele.

    Bookmark   February 18, 2013 at 10:02AM
Thank you for reporting this comment. Undo
fahrenheit_451

@georgect,

Was that really necessary?

    Bookmark   February 18, 2013 at 1:13PM
Thank you for reporting this comment. Undo
georgect

Sorry but Miele really pisses me off with what you get for the price you pay...

It was not aimed at the OP (deke) but more so at myself for falling for Miele's brain washing.

On another note...
Why on earth would Miele purposely design metal on metal to rub against each other knowing that it would cause a fault or failure from wear?
They could have designed the same exact principle but with small rolling wheels rolling on the drum or done something totally different using a "solid state" controller.

This post was edited by georgect on Mon, Feb 18, 13 at 14:23

    Bookmark   February 18, 2013 at 2:12PM
Thank you for reporting this comment. Undo
fahrenheit_451

@georgect,

I agree that given that connection contains an expendable (the pair of carbon contacts) I see no reason why Miele could not have designed a longer lasting solution. The price of a service visit for such a part is cost prohibitive and a negative on Miele ownership.

@deke,

I have the exact "trolley/drum" contact system you have in your photograph on our T 9822. Other than voiding any extended warranty you might have I see no reason why you cannot do yourself by following prudent safety precautions to avoid bodily harm and damage to any onboard electronics.

The bigger question is whether Miele will sell you the part? The contacts are a held by a snap-in assembly, but Miele might only sell the entire trolley system versus just the contacts. You will have to follow the wiring back to their respective connections as the lead wires are long and pass through a maze of other wiring to make their final connections.

    Bookmark   February 18, 2013 at 3:49PM
Thank you for reporting this comment. Undo
whirlpool_trainee

Using the drum lifters was a common moisture sensing system for Euro dryers. Our Electrolux even uses the entire drum as a sensor and can dry a single shirt on its sensor cycles - that's how accurate it is. Contrary to the Miele, though, it uses a brush instead of a solid device. The brush hasn't worn off even after ten years.

I always wondered why US dryers with these huge drums only use those small sensor strips. OTOH, many Euro manufacturers are now using them as well. Must be cheaper to make.

Alex

    Bookmark   February 18, 2013 at 5:26PM
Thank you for reporting this comment. Undo
deke

I swear I can't go anywhere online without someone whining off topic about the price I pay for things.

I ordered the parts direct for $60 today. Perhaps some will find that absurd, but so what. I'm loaded and have bucks up the wazoo, so to me it's nothing. Not even a drop in the bucket. I could light cigars all week with the money most people need to simply survive. I am the 1% and Miele products are made for rich successful people like me.

    Bookmark   February 19, 2013 at 6:01PM
Thank you for reporting this comment. Undo
dadoes

Maytag used a similar design for their electronic moisture sensor on Halo of Heat models for some period of years.

    Bookmark   February 19, 2013 at 9:25PM
Thank you for reporting this comment. Undo
fahrenheit_451

@deke, Perhaps some will find that absurd, but so what. I'm loaded and have bucks up the wazoo, so to me it's nothing.

If this is the case, why DIY? And a Miele service call--even better. New Miele Professional series washer and dryer replacement--the best of all solutions (and the one preferred by the 1%ers).

    Bookmark   February 19, 2013 at 10:40PM
Thank you for reporting this comment. Undo
sshrivastava

georgect,

Keep your editorializing to yourself. If you have an issue with Miele, take it up with Miele. It sounds like you had a bad experience, or are simply speaking from an emotional place of insecurity. Do you know how your Whirlpool dryer measures moisture, and have you verified that it is, in fact, superior to how Miele does it?

I suggest you deal with your core issue, which is anger management. This is not a place to deal with your psychological problems.

    Bookmark   February 21, 2013 at 4:44PM
Thank you for reporting this comment. Undo
georgect

@sshrivastava...

That conversation was done on Feb 18'th and if you read that post, I apologized.

Done.

    Bookmark   February 21, 2013 at 5:46PM
Thank you for reporting this comment. Undo
mrb627

By on topic,

Glad you were able to locate the parts needed to repair your own appliance. I hope that you can report back whether you were successful and how difficult the job.

Thanks for posting.

MRB

    Bookmark   February 22, 2013 at 9:36AM
Thank you for reporting this comment. Undo
deke

Apparently it wasn't obvious I was being sarcastic and attempting some humor. I am not a 1 percenter, I just thought that was the common perception of Miele owners. Actually, my first post here years ago was interesting. I asked about Miele and someone responded (paraphrased), "I love Miele and have them in all my homes." He or she was serious and I knew things would get interesting.

We bought the Miele for one reason. We are short on space and a 24" Euro machine was the only option. Even the smallest (quality) US models are 27" and that would not work. Since Bosch and Asko are constantly being repaired (seems to be the case) we went with Miele and have had two issues (one washer, one dryer) in six years. The washer had a mother board fried in an electrical storm and blackout (warranty paid for it) and the dryer is this problem. I agree this is a very dumb design. I'm expecting that, like most things German, it is over engineered and there is some obscure minutia based advantage to this particular materials conductivity. I for one am glad of German obsession with over engineering since it helped them lose WWII!

Any way, I have the part now and it is the entire assembly, not just the carbon/metal pieces. It actually came with instructions, but in German! How ridiculous. I get a little intimidated by electrical connections, but this shouldn't be too bad (famous last words?). I am just sick of the appliance repair game. Nobody stocks any parts and so you have to go through the initial visit with the, "Gee sir, you were right, you need this part, I'll be back in 3 weeks, so go wash your clothes in the river until then."

    Bookmark   February 25, 2013 at 8:58AM
Sign Up to comment
More Discussions
How to access Program Mode in Miele W3038
After almost four years without a washer yesterday...
recordaras
New Front Load Speed Queens
Hi everyone, we are replacing our old GE's- adding...
remodnana
Is anyone happy with their front loader washer and dryer?
I am in the market for a new W/D set but all I read...
aprillh
Ok to only use cold water hookup on washing machine?
Hello, My washing machine is in a location with only...
jmoscone
which compact washer/dryer?
I really wanted the Miele touchtronic washer/dryer...
achase1961
Sponsored Products
RION Furniture - Meiling Hand Rubbed Black Bookcase - GBCS117HB
Great Furniture Deal
© 2015 Houzz Inc. Houzz® The new way to design your home™