ASKO Washer not working
Hello! I bought a slightly used Asko washer from someone who insisted it worked well. Once I got it home, the door wouldn't open, even though it ran fine through the wash cycle. I ran it several times (empty of course, since I can't get clothes in it), and it would fill, agitate, spin, drain, stop and never unlock. I did notice that it sounded very LOUD when it was spinning. Not like metal on metal, but much louder than I would think a well-designed washer should sound (I have never used an Asko before to know what is normal, though).
Now, a couple days and half a dozen cycles trying to get it to finally unlock, it won't agitate or spin. Fills with water but sits there until it drains.
Can anyone help me? I researched for a long time how to open it manually and even contacted Asko directly (they were not much help). I was unable to manually open it. I only have one service option in town and they are very expensive.