Miele Washer 5 year warranty GONE
Since our second washer died (Bosch) we went looking for a replacement this weekend. We were almost ready to purchase another Miele W4840 until the salesman told us the 5 year warranty extension for having the units installed by a Miele Authorised Tech is no longer being offered.
This put a quick hold on our purchase. The first W4840 we purchased had this promo and it really made it easier to spend the money for the Meile.
The warranty extension is now only one year (for a total of two years) when the washers are installed by a Miele Certified Technician. This is a BAD move by Miele. The five year warranty from the factory was unique in the industry. To get five years of warranty you now need to spend an additional $300 with Miele. This make the price protected cost of the Miele with 5 years of warranty coverage $2000 for the washer alone.
A similar Bosch machine with a 5 year warranty is $700 cheaper. Assuming the Bosch lasts half the time of the Miele the cost is a virtual wash. With the free five year warranty it was easier to spend a few hundred more and get the Miele with a longer warranty.
I hope Miele reconsiders as I think that they had a unique offering in the market that really showed that they stood behind their product.